Computer Software

Gransha Taxis Belfast uses Autocab's GPC Computer Software

This is what the Gransha employees have to say about Autocab:

Having worked in the taxi industry for almost 20 years now there have been many changes recently to assist both drivers and desk personnel.

By far the best, in my opinion, is the Autocab system. It does away with all the bits of paper and the old ‘time board’ which was always the preferred system for many years. Bookings constantly got blown away, lost or accidentally thrown out. Now when a booking is taken, whether it is for 10 mins, 10 hours, or 10 days away, the computer stores this information and is appears on screen in time to be dispatched for customer.

As a driver too, this is a wonderful system. No longer do you need to remember every address or scribble it down on a piece of paper in the car. A mini computer screen is installed in the car and when a job comes through for you, the computer beeps and puts the address on the screen for you.

Another benefit we have with the Autocab system is the ‘ring-back’ facility. The computer is linked to our phone system in the office and when you as a customer phone for a taxi, the computer remembers your telephone number and enables the staff most of the time to allow the driver to ring your phone from his car just as he is pulling up to your address, so as you know the car is there and, especially early in the morning and late at night, this means your neighbours are not disturbed by beeping horns. The only exceptions to this would be people phoning from phone boxes, switchboards, or withholding their telephone number when they dial us.

This is what Autocab has to say about their company:

" Established for over 14 years as a specialist producer of Taxi Management Systems, GPC provides the World's most popular booking and dispatch system: Autocab .

Used by a diverse range of taxi companies, the Autocab program is flexible enough to cater for each individual companies needs.

GPC's headquarters in Stockport controls four regions within the UK and is ideally located to service International customers by virtue of the link with Manchester International Airport , just 7 minutes away.

With over 50 full-time staff at Stockport and a similar number at other locations, Autocab has the structure to provide a level of service for its customers second to none.

Autocab is now the most widely used taxi management system in the World and it is GPC's policy to constantly develop and extend system capabilities to maintain that position. "

This is what Autocab means to them, and to us, but what does it mean to you?

It means that Gransha Taxi Belfast can provide you with a fast, efficient and reliable service.

The computer system takes the responsibility of assigning fares to drivers, away from the desk staff, and onto the always reliable computer.

This means that your order will never get lost, and that the closest driver to you will pick you up in the quickest possible time.

It also means, that if you make a booking with Gransha Taxi Belfast you're booking will not be forgot about (as can happen in other Belfast taxi depots), but will be sent out to the driver, by the computer, 5 minutes before you want to be picked up, therefore ensuring that your taxi will always be on time.

Autocab's GPC software is a revolution in the taxi business. If a Belfast taxi company does not use this software, you simply shouldn't rely on them.

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